Terms & Conditions

Welcome to Dreamwood Appliances. By using our website, products, or services, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These terms govern all transactions between Dreamwood Industries Pvt. Ltd. and its customers.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Continued use of our services after changes constitutes your acceptance of the revised terms.

2. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed in INR and include applicable taxes unless stated otherwise.

  • Payment must be completed through approved methods (credit/debit cards, UPI, net banking, COD where applicable).

3. Shipping & Delivery

  • These terms govern all transactions between Dreamwood Industries Pvt. Ltd. and its customers.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Continued use of our services after changes constitutes your acceptance of the revised terms.

4. Returns & Replacements

  • Products can be returned or replaced within 7 days of delivery if they are damaged, defective, or incorrect.

  • The item must be unused, in original packaging, and with proof of purchase.

  • For return initiation, contact us at help@dreamwood.com or WhatsApp +91-9356680335.

5. Warranty

  • Most Dreamwood products come with a 1-year warranty, unless otherwise specified.

  • The warranty covers manufacturing defects only and does not apply to damages from misuse, mishandling, or unauthorized repairs.

6. Use of Website

  • All content, images, and logos are the intellectual property of Dreamwood and may not be used without written consent.

  • Users must not use this website in a way that causes, or may cause, damage to the site or interfere with others’ access.

7. Limitation of Liability

  • Dreamwood is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

 8. Governing Law

  • These terms are governed by and construed in accordance with the laws of India. All disputes are subject to the jurisdiction of courts in New Delhi.

 For further inquiries or support, contact us:
📧 appliancesdreamwood@gmail.com| 📞 +91 80107 11490