Delivery & Return

Free delivery available on 1000s of products over Rs.9999. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

Dreamwood Appliances offers flexible and secure shipping options for all your needs. Whether you're buying a compact appliance or a large home essential, we've got a delivery solution for you.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard Delivery Get it in 3-5 Working Days

Orders over ₹2,000: All day delivery. Order anytime:

Free

Orders under ₹2,000: All day delivery. Order anytime:

₹149

Weekday time slot from 12noon - 5pm. Order by 9pm.

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

 ₹199

Weekday time slot from 12noon - 5pm. Order by 9pm.

From ₹299

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard Delivery Get it in 2 Working Days

All day Delivery from 7am - 8pm. Order anytime:

From ₹399

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From₹499

Next day delivery it next day on weekdays

All day Delivery from 7am - 8pm. Order By 7pm

From₹499

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From₹599

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

If you’re not satisfied or have received a defective product, you may request a return or exchange within 14 days of delivery.

To be eligible:

  • The item must be in original condition with all packaging, accessories, and documents.

  • The product must not show signs of use or damage due to misuse.

  • The request must be initiated via our customer service team.

❗ A return will not be accepted if:

  • Any component (manual, warranty card, original invoice) is missing.

  • The item is damaged due to user error.

Refunds will be processed based on your original payment method within 7–10 business days of receiving the return.

FAQs

My order hasn't arrived yet. Where is it?

Please check your tracking link or contact our customer service team.

Do you deliver on public holidays?

Delivery is not available on national holidays. Local holiday schedules may vary.

Do you deliver to my postcode?

Yes, we deliver pan-India. Enter your pincode at checkout to confirm.

Is next-day delivery available on all orders?

Next-day delivery is available only for select products and metro locations.

Do I need to be there to sign for delivery?

Signature may be required for large item deliveries or prepaid orders.

Need a Help?

  • +91-9356680335
  • Whatsapp
  • help@dreamwood.com

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